I work with individuals, start ups & others to provide UX consultancy packages and hourly support. Let's work together on strategy, research or anything else you need to begin improving your product today.
Tell me all about your product, your users (if you know them) and issues you're having. I will not only walk you through how to tackle each issue but I will help outline the steps you can take to improve your product that same day. Afterwards, you'll get an outline of everything we discussed, including a product improvement roadmap so you can stay on track.
With a comprehensive product evaluation, I will stack your product against a set of tried-and-true usability guidelines to evaluate its effectiveness in each category. You'll get a full report of issues found, along with recommendations for how to improve your product in your next release. Not sure which to fix first? Don't worry, I prioritize all findings in a fashion so you'll know what to put on your radar first and what to budget for next.
While evaluations above are fantastic for making immediate improvements, sometimes we need to roll up our sleeves and really empathize with users to understand where & why they're actually having problems. Let's get in front of your end users through interviews & usability testing. Once we're done, you'll get one or both of the following:
User Interviews: Themes Analysis & Feature Recommendations
Usability Tests: Full Test Report & Improvement Roadmap
If you have something in mind which doesn't nicely fit into the above categories, that's okay too! We can work together on anything from a design workshop, in-house training session, analytics review, information architecture audit to a full website redesign project.
Many of my clients have their own teams which already do great work & simply need a set of UX eyes to be an advocate for their users. I will devote a bucket of hours just to you to help in whatever capacity you need. From evaluations, to wireframes, to testing & analysis, I will be an honorary member of your team during that time!